IML Company

AI Chatbot

Allow AI Chatbot to handle Webchat inquiries, from FAQs to custom auto-responses.

IML Company

Webchat & AI Chatbot Integration

At IML Company, we take pride in offering a powerful Webchat & AI Chatbot solution that seamlessly integrates with your website. Our Webchat is designed for ease of use and offers full SMS messaging support, making it simple for your visitors to engage with your business even once they have left your website. Whether you run a small local shop or a global enterprise, IML Company Webchat is the perfect addition to enhance your online presence.

IML Company

AI Chatbot Capabilities

1

24/7 Availability

IML Company's AI Chatbot ensures that your website is never truly "closed." It can provide instant responses to inquiries at any time, allowing you to serve customers around the clock.

2

FAQ Automation

Say goodbye to repetitive inquiries! Our AI Chatbot can answer common questions, reducing the workload on your support team and freeing them up for more complex tasks.

3

Contact Creation

With IML Webchat, each new conversation begins with a contact form which requests a name and phone number — so you don't have to fish for contact details later on.

4

SMS Messaging Support

Keep the conversation going! IML Webchat fully supports SMS messaging. This way you can continue a conversation with a new lead, even once they have left your website.

5

Customization

Tailor the chatbot's responses to match your brand's tone and style, ensuring a consistent and personalized experience for your customers.

6

Data Insights

Gain valuable insights into customer queries and behavior through webchat interaction, helping you refine your marketing and support strategies.

IML Company

How It Works

IML Company’s Webchat and AI Chatbot solution is the key to enhancing customer engagement on your website. Ready to provide your visitors with instant, round-the-clock support?

1. Webchat Integration

IML Company will integrate Webchat seamlessly into your website, ensuring it complements your branding, design and user experience.

2. Customize AI Responses

Tailor the AI chatbot's responses to align with your brand's personality and messaging. This includes auto-responses outside of business hours, as well as answers to FAQs.

3. Set Business Hours

Define the hours during which the AI Chatbot should operate and when it should forward inquiries to live agents within your company.

IML Company

Why Use Webchat?

User Preference

79% of customers prefer a live chat option for getting quick answers to questions.

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Source: Zippia

Webchat Availability

User Experience

82% of customers are satisfied with their live chat experience, compared to 61% of email users and 44% of phone users.

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Source: Comm100

Satisfaction Rate

Improved Support

Approximately 62% of companies see improved customer support via online chats.

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Source: Tidio

Customer Support
IML Company

Clients we work with.

The Daily Beet

"The team at IML has done an incredible job for my company . It is clear that they truly care about their clients and how each ad dollar is spent . It’s been really gratifying to see them adjust and optimize our ads each month so that we get better results . I strongly recommend IML to any company looking to grow and attract new customers."

Dylan Maisel

Owner, The Daily Beet

B. Garrison Photography

"IML Company has been a dream to work with. Their reliability & consistency in delivery has built an amazing trust for us as the client. IML makes sure all aspects of my website has been taken care of and they work relentlessly around the clock to make sure everything runs smoothly. Hiring IML Company has been the best business decision we have made."

Brooke Garrison

Owner, B. Garrison Photography

GR VII

"When I was presented with the challenge of getting setup quickly to operate my business communications, have an online presence, and have reliable analytics, site updates, and software, IML Company greatly exceeded all of my expectations, and I'm glad I trusted my gut feeling and went with them. I look forward to continue our business relationship and utilize more of their services as my business is beginning to expand."

Gino Ray

Owner, GR VII

IML Company

Ready to Elevate Your Online Presence?

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