IML Company

AI Chatbot

Allow AI Chatbot to handle Webchat inquiries, from FAQs to custom auto-responses.

IML Company

Webchat & AI Chatbot Integration

At IML Company, we take pride in offering a powerful Webchat & AI Chatbot solution that seamlessly integrates with your website. Our Webchat is designed for ease of use and offers full SMS messaging support, making it simple for your visitors to engage with your business even once they have left your website. Whether you run a small local shop or a global enterprise, IML Company Webchat is the perfect addition to enhance your online presence.

IML Company

AI Chatbot Capabilities


24/7 Availability

IML Company's AI Chatbot ensures that your website is never truly "closed." It can provide instant responses to inquiries at any time, allowing you to serve customers around the clock.


FAQ Automation

Say goodbye to repetitive inquiries! Our AI Chatbot can answer common questions, reducing the workload on your support team and freeing them up for more complex tasks.


Contact Creation

With IML Webchat, each new conversation begins with a contact form which requests a name and phone number — so you don't have to fish for contact details later on.


SMS Messaging Support

Keep the conversation going! IML Webchat fully supports SMS messaging. This way you can continue a conversation with a new lead, even once they have left your website.



Tailor the chatbot's responses to match your brand's tone and style, ensuring a consistent and personalized experience for your customers.


Data Insights

Gain valuable insights into customer queries and behavior through webchat interaction, helping you refine your marketing and support strategies.

IML Company

How It Works

IML Company’s Webchat and AI Chatbot solution is the key to enhancing customer engagement on your website. Ready to provide your visitors with instant, round-the-clock support?

1. Webchat Integration

IML Company will integrate Webchat seamlessly into your website, ensuring it complements your branding, design and user experience.

2. Customize AI Responses

Tailor the AI chatbot's responses to align with your brand's personality and messaging. This includes auto-responses outside of business hours, as well as answers to FAQs.

3. Set Business Hours

Define the hours during which the AI Chatbot should operate and when it should forward inquiries to live agents within your company.

IML Company

Why Use Webchat?

User Preference

79% of customers prefer a live chat option for getting quick answers to questions.

Webchat Availability

User Experience

82% of customers are satisfied with their live chat experience, compared to 61% of email users and 44% of phone users.

Satisfaction Rate

Improved Support

Approximately 62% of companies see improved customer support via online chats.

Customer Support
IML Company

Clients we work with.

IML Company

Ready to Elevate Your Online Presence?